Cricket Account's Privacy Policy

Cricket Account is one of Bangladesh's most trusted online Sports Betting and gaming platforms. We believe you should have full control over your personal information. This Privacy Policy applies to the cricketaccount.net website and all associated services.

By using any Cricket Account service, you agree to this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our services and reach out to our support team.

This policy is written in plain, straightforward language so every user can understand it easily. We have no intention of confusing you with complex legal jargon — our goal is transparency and trust.

Cricket Account only collects the information needed to provide you with the best service. We never collect data beyond what is necessary.

Information collected directly from you:

• Full name, date of birth, and gender
• Email address and mobile number
• Current residential address
• National ID or passport details (for KYC verification)
• Payment method details (bKash/Nagad/Rocket number)
• Password entered at account registration (stored in encrypted form)

Automatically Collected Information:

• IP address and device information
• Browser type and operating system
• Site access times and session data
• Betting history and transaction records
• Cookies & Local Storage Data

Cricket Account uses your data only for specific, legitimate purposes. We never sell your information to advertisers or use it for anything beyond what's necessary.

How we use your information:

• Account Management: To ensure secure registration, login, and account protection.
• Payment Processing: To process deposits and withdrawals and verify transactions.
• KYC Verification: To verify age and identity, and to prevent money laundering.
• Customer Support: To address your complaints and queries.
• Promotions & Bonuses: To send you relevant offers (only with your consent).
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To meet regulatory compliance requirements.

Cricket Account uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser that help improve site functionality.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytical Cookies: To monitor site usage and improve your experience.
• Marketing Cookies: To show relevant promotions (with your consent only).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

Cricket Account does not sell your personal information to any third party. However, limited data may be shared in certain specific circumstances:

Data Sharing Circumstances:

• Payment Providers: Required information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: With approved verification agencies for the KYC process.
• Legal Authorities: When required to comply with a court order or government directive.
• Fraud Prevention Agencies: To report suspicious financial activity.
• Technology Partners: To maintain site security and functionality (under strict confidentiality agreements).

In each case, only the minimum necessary data is shared, and all relevant parties are required to uphold Cricket Account's privacy standards.

Cricket Account uses industry-standard security technology to protect your data. Our servers are always encrypted and undergo regular security audits.

Our Security Measures:

• 256-bit SSL/TLS encryption — applied to all data transfers
• Passwords are stored with bcrypt hashing — no one can view your password
• Two-Factor Authentication (2FA)
• 24/7 Automated Threat Detection System
• Regular Third-Party Security Audits (Penetration Testing)
• Data Backup & Disaster Recovery Plan

Data Retention Period:

Cricket Account retains your data for the following periods:

• Active account data: retained for the full duration the account remains active
• Transaction records: 5 years, as required by law
• KYC documents: 3 years after verification
• After account closure: necessary data retained for up to 2 years

Every registered Cricket Account user has certain fundamental rights over their personal data. We respect those rights and make them easy to exercise.

• Right to Access: You can find out what information we hold about you at any time.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request the deletion of your data under certain circumstances.
• Right to Object to Processing: You can opt out of marketing communications at any time.
• Right to Data Portability: You can request a copy of your data in a specified format.
• Right to Withdraw Consent: You can withdraw your consent to optional data processing at any time.

To exercise these rights support@cricketaccount.net— email us or reach us via live chat. We typically respond within 7 business days.

Cricket Account strictly prohibits access by anyone under the age of 18. We do not knowingly collect personal data from minors.

If we discover that a minor has registered an account on our platform, that account and all associated data will be deleted immediately. If you suspect your child is using our platform, please contact our support team right away.

Cricket Account may update this Privacy Policy from time to time — particularly due to legal changes, new technology, or service expansion. The date of each update will be noted at the top of the page.

For significant changes, we will notify you by email or account notification. Continued use of the site after a policy update will be considered as your acceptance of the revised policy.

Previous versions are archived and available on request. Contact our support team if you need access to an earlier version of this policy.

For any privacy-related questions, complaints, or requests, please reach out to Cricket Account's Data Privacy Team. We're always here to help.

• Email: support@cricketaccount.net
• Live Chat: Click the chat button at the bottom right of the site
• Response Time: Typically within 24–48 hours